Notes from the inbox
What we learn running customer conversations for brands in Pakistan and the UK.
14 Aug 2025How Conversational Commerce is Revolutionizing Jenpharm’s Customer ExperienceDiscover how Jenpharm, powered by Cartkeeper AI, uses CX, Sales, and Operations Agents to automate 98% of chats, achieve 94% CSAT, cut costs by 70%, and boost revenue by 5%.Commerce13 Aug 2025 The Next Level of Customer Service: 24/7 Conversational AI That Actually Knows You AI-powered customer support agents help online stores give faster, smarter, and personalized help to shoppers anytime—day or night.Support12 Aug 2025The Implications of AI Agents in E-CommerceArtificial Intelligence (AI) agents are rapidly reshaping the e-commerce landscape, transforming how businesses operate, how customers shop, and how supply chains function. AI