Starter
$49/month
Big wins for small teams: Manage conversations across all channels collaboratively and achieve your business goals.
Pay only for the contacts you talk to
Enjoy a free 7-day trial
💳No credit card needed.
Growth
$149/month
For growth-oriented teams: Track marketing campaign engagement and maximize conversions with automation and AI.
Advanced
$249/month
For tech-savvy teams: Scale with advanced integrations, multiple workspaces and enhanced security.
Enterprise
Contact Us
Tailored solutions for large teams: Double down on what works with unlimited users, more workspaces and higher API rate limits.
Usage
Users
5
Additional Users at $15/month
10
Additional Users at $25/month
10
Additional Users at $30/month
∞ Unlimited
Monthly Active Contacts
∞ Unlimited
Starts with 1,000
Starts with 1,000
Custom
Channels
Chat & Email
+ more
Calls
AI & Automation
AI Agents
Workflows
AI Agents: Voice Calls
AI Call Recording, Summary & Transcript
AI Prompts, AI Assist, AI Chat Summary
Inbox & Contacts
Custom Inboxes
Contact & Call activities
Lifecycle & Smart Management
Mobile App (coming soon)
E-commerce AI Features
Support ticket creation & routing
Order tracking & status updates
Returns & exchanges management
Instagram comment automation
Facebook/Page comment automation
AI sales assistant (creates Shopify orders)
Product discovery & recommendations
Image-based product search
Ticketing
Built-in ticketing inbox
Assignment, statuses & priorities
Tags, notes & internal collaboration
SLA tracking & resolution history
Reports & Insights
Real-time dashboard
Basic reports
Advanced reports
Custom reports
Frequently Asked Questions
Everything you need to know about our pricing
Are WhatsApp fees included in the Cartkeeper subscription?
WhatsApp fees are not included in any Cartkeeper subscription. Meta charges these fees based on your usage. You can manage your WhatsApp credits through our platform for WhatsApp calls or messages.
What is a Monthly Active Contact?
Monthly Active Contacts are the unique contacts that your business engages with during a billing period. You only pay for the contacts you actually talk to, making our pricing fair and transparent.
What if I reach my Monthly Active Contact limit?
We'll notify you when you're approaching your Monthly Active Contact limit. You can upgrade your plan or purchase additional capacity as needed to continue engaging with your customers.
How much do AI Agents cost on Cartkeeper?
AI Agent costs are included in your subscription plan based on your selected tier. Contact our sales team for detailed pricing information specific to your usage needs.
How does the free trial work?
Our 7-day free trial provides immediate access to all features of the Growth plan for up to 1,000 Monthly Active Contacts. No credit card required to get started.
What payment forms do you accept?
We accept most major credit cards including Visa, Mastercard, American Express and Discover. We also offer alternative payment methods, such as bank transfer for high volume customers. Talk to sales to learn more.
Can I upgrade or cancel my plan at any time?
Yes, you can cancel or upgrade your subscription at any time. To cancel, go to the Billing section of the Platform. You will continue to receive the features and limits of your plan until the end of your billing cycle.
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